Reference Desk Voicemail

1. Look for a black diamond indicator light next to the button labeled Voice Mail. That indicates there are messages waiting.
2. Press the “voice mail” button.
3. Enter the code: 26835673 (antelope spelled out on the phone pad). You will be prompted at each step.
4. Press “p” (7) to hear new messages. You will hear most recent first and can replay the message as often as necessary to get the entire message.
5. Respond to the query. (If you cannot answer the query, leave a dated note on the ref. notebook so others can follow up.)
6. Delete the message by typing “d” (3).
7. Press “p” to hear the next message, respond and delete.
8. End the session by typing “x”. You can end the session at any point, but enter on the reference statistics log and delete the message(s) you answered during the session.